Google Reviews
Based on 90 reviews
I have used TLS twice now coming to Heidelberg from FRA and then going back. I have appreciated their excellent service. They respond very quickly on the requests for booking, answer questions posed by email quickly. The drivers have been very polite and always on time. Covid regulations has made pick up at FRA a bit more challenging, but on our way in the driver worked very hard to get in and find us even though he had to run and repark.
Always friendly, punctual and very reliable. Spacious cars and a good option for door to airport for family with lots of luggage.
Amazing service. The shuttle is quite comfortable. My flight was 1 hour late and the chauffeur still waited for me! There was some complication about the final amount charged but it just took one phone call at their office and they resolved the issue immediately! Very cooperative staff. Even the rates are not very expensive.
My wife and I used their services in 2014. Our aircraft arrived late and one piece of luggage was misplaced so that a considerable amount of time elapsed before we could come to the reporting area. This meant that they could not wait for us at the cost of the other passengers. Even so they were able to arrange another vehicle to our destination in reasonable time.
My institute has been working with the TLS Heidelberg for many years and they provided excellent service for the transfer of our guests and conference participants between airport and hotels. Quick, reliable and friendly staffs. Your best choice for the travel between Frankfurt and Heidelberg region.